1. Information We Collect
Information you provide directly
When you use our contact form at myclarivex.com, we collect:
- Your name
- Your email address
- The subject and content of your message
Information collected automatically
Our hosting provider may automatically collect certain technical information to maintain site security and performance. This information may include IP address, browser type, device information, referring pages, pages visited, and access times. We do not use this data for advertising or user tracking.
2. How We Use Your Information
We use the information you submit through our contact form solely to:
- Respond to your inquiries and support requests
- Improve our products and customer service
3. How We Share Your Information
We do not sell or rent your personal information. We only share information with service providers as necessary to operate our website and respond to inquiries. These service providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
4. Third-Party Services
Our website contains links to third-party websites, including Amazon.com. We are not responsible for the privacy practices or content of third-party websites. When you click a link to Amazon or any other external site, that site's own privacy policy applies. We encourage you to review the privacy policies of any third-party sites you visit.
5. Amazon Purchases
Clarivex products are sold on Amazon.com. Any purchases you make are subject to Amazon's own Privacy Policy and Terms of Service. We do not have access to your payment information, and Amazon handles all transaction data independently.
6. Cookies
We do not currently use tracking cookies or third-party advertising cookies on myclarivex.com. If this changes in the future, this policy will be updated accordingly. Our hosting provider may set minimal technical cookies required for basic site operation.
7. Data Retention
Contact form submissions are retained only as long as necessary to respond to your inquiry. We do not maintain long-term databases of visitor personal information.
8. Your Rights
You have the right to:
- Request access to any personal data we hold about you
- Request correction or deletion of your personal data
- Withdraw consent for us to hold your data at any time
To exercise these rights, contact us at support@myclarivex.com.
9. California Privacy Rights
California residents may have additional privacy rights under applicable California privacy laws. California residents may request information regarding the personal information we collect and request deletion of personal information we maintain, subject to applicable legal exceptions. To submit a request, please contact us at support@myclarivex.com.
10. Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Clarivex
Email: support@myclarivex.com
Website: myclarivex.com
Irvine, CA